Buy a Monthly Plan and save on doctor consult fees – just $15 per live consult!
Buy an Annual Plan if you need a doctor infrequently – only $45 per live consult!
ALL PAYMENTS SECURED USING
Yes. We believe in the best care delivered by the best doctors. Hello Alvin has partnered with Teladoc and their network of more than 3,000 U.S. Board Certified and State Licensed practicing physicians in the fields of internal medicine, family medicine, pediatrics, dermatology and mental/behavioral therapy. Each of these more than 3,000 doctors have an average of 20 years experience and are all U.S. based meeting the highest NCQA credentialing standards and combined, have performed more than 2.0M virtual doctor visits with a 92% resolution rate and 95% customer satisfaction. Our partnership with Teladoc gives you access to doctors, pediatricians, dermatologists and psychiatrists, therapists and more.
If medically needed. Teladoc does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. Teladoc doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, Teladoc doctors do not prescribe non-therapeutic drugs such as Viagra and Cialis. Click here to view the current list of DEA controlled substances.
Yes.Your entire family can use Hello Alvin™. For the 24-hour Nurse Line and 24-hour Email-a-Doctor services, you can simply use the same login credentials that you established at sign-up. For Teladoc, you can add your spouse and dependents in your Teladoc profile.
If the doctor prescribes medication, it is submitted electronically (via SureScripts) or by phone to the pharmacy of your choice or as indicated in your profile. Note: Teladoc does not dispense prescription drugs directly.
Yes. Your health records are kept completely private and we employ robust encryption methods and HIPAA compliant tools to protect your personal information. You determine who can see the information in your record.
No. Hello Alvin™ is not insurance and does not meet the minimum creditable coverage requirements under the Affordable Care Act. Hello Alvin™ is not intended to replace health insurance. Hello Alvin™ is often used alongside a health insurance plan as a way to reduce your out-of-pocket medical expenses related to treating minor illnesses. If you are looking for health insurance coverage, please visit healthcare.gov or contact an insurance agent in your state.
No. You do not need to have a health insurance plan to access our doctors and nurses 24/7. Just pay our low monthly or annual fee and you can speak or video chat with a doctor anytime for a low flat-fee. It’s just like going to a walk-in urgent care or ER, except without all of the travel and high costs. And, if you need a prescription – the doctor can write you one if they believe it to be medically needed. You’ll also have 24/7 unlimited access to our Registered Nurse Line and Email-a-Doctor services at no additional cost.